Terms and Conditions

Overview

This website is operated by Fienna. Throughout the site, the terms “we”, “us”, and “our” refer to Fienna. By visiting our website or making a purchase, you agree to these Terms and Conditions (“Terms”), which govern your use of our Services, including browsing, ordering, and interacting with our content.

Please read these Terms carefully. If you do not agree with any part of these Terms, you may not use our Services.

We may update these Terms from time to time. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.

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1. Online Store Terms

By using our Services, you confirm that you are of legal age in your jurisdiction, or have parental/guardian consent if a minor. You may not use our products or Services for unlawful purposes, transmit harmful code or viruses, or violate any applicable laws. Violation of these Terms may result in immediate termination of your access.

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2. General Conditions

We reserve the right to refuse Service to anyone at any time.
Content transmitted through the website (excluding payment information) may travel unencrypted across networks; payment details are always encrypted.
You may not copy, resell, or exploit any part of our Services without explicit written permission.

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3. Accuracy of Information

While we strive for accuracy, information on our website may be incomplete, outdated, or contain errors. You acknowledge that reliance on our content is at your own risk. We reserve the right to update any content without prior notice.

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4. Modifications & Pricing

Prices and availability of our products are subject to change without notice. We may modify or discontinue Services at any time, without liability to you or third parties.

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5. Products & Services

Products are available exclusively online and may be limited in quantity. Color and appearance may vary due to device displays. All sales are subject to our Refund Policy

. We reserve the right to limit quantities or discontinue products at our discretion.

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6. Billing & Account Accuracy

You agree to provide accurate account and payment information. We may limit or cancel orders at our discretion, including suspected fraudulent purchases.

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7. Third-Party Tools

We may offer access to third-party tools “as is”. We are not responsible for the content, accuracy, or performance of these tools. Use is at your own risk.

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8. Third-Party Links

Our Site may include third-party links. We are not responsible for their content, privacy practices, or products. Review third-party terms before interacting with their services.

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9. User Comments & Feedback

Any submissions, comments, or ideas you provide may be used by us without obligation to compensate you. Comments must not violate third-party rights, contain malware, or be unlawful or offensive.

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10. Personal Information

Your personal information is handled in accordance with our Privacy Policy

.

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11. Errors & Omissions

We are not liable for errors in product descriptions, pricing, or promotions. We may correct mistakes or cancel orders at our discretion.

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12. Prohibited Uses

You may not use the site to:

• Violate laws or regulations.

• Infringe intellectual property rights.

• Transmit viruses or malicious code.

• Collect personal information of others without consent.

• Engage in abusive, obscene, or discriminatory behavior.

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13. Disclaimer of Warranties

Services are provided “as is” without warranties. We do not guarantee uninterrupted or error-free service. You use our Services at your own risk.

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14. Limitation of Liability & Indemnification

We are not liable for indirect, incidental, or consequential damages. You agree to indemnify Fienna and its affiliates against any claims arising from your breach of these Terms.

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15. Severability

If any part of these Terms is unenforceable, the remaining sections remain valid.

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16. Termination

We may terminate your access at our discretion for violations of these Terms. Obligations prior to termination remain enforceable.

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17. Governing Law

These Terms are governed by the laws of the United Arab Emirates.

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18. Contact Information

Questions regarding these Terms can be sent to:
Email: info@fiennaofficial.com

Trade Name: Fienna Official Fashion Designing
License No.: 1517275